Question 1

Where are orders shipped from?

Accepted Answer

All orders are shipped from Calverton, New York.

Question 2

How are orders shipped?

Accepted Answer

Once you place your order please allow 1-2 days processing time before shipping. Once the order is made it is immediately shipped out via UPS. You will then receive a tracking number from me via email. Please track your package as it contains perishable baked goods. Make sure it does not sit outside all day in warm weather or direct sunlight. UPS has an expected (not guaranteed) delivery time of 2-3 days, depending on your location.

Question 3

Do you accept returns or exchanges?

Accepted Answer

Returns and exchanges are not accepted. Please contact me if you have problems with your order.

Question 4

Can you create a custom cake for me?

Accepted Answer

Yes! Please submit your custom order request here.

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